Talk to our team
info@newnop.comDescribe what happened and what you expected. Include your app version, device model, and the steps that led to the issue. A screenshot can help.
Do not send passwords, verification codes, or screenshots containing private contact details.
Delete your account
In the KonnectMi app, open Settings and look for the account deletion option. Follow the confirmation steps shown in the app.
If you cannot find the option or need help, email our support team. This website does not process account deletion requests.
Frequently asked questions
What is KonnectMi?
KonnectMi is a platform that provides digital business card management, AI-powered business networking, event management, and relationship automation features.
Is KonnectMi free to use?
Basic features may be available for free, while some advanced features are offered through paid subscription plans.
Which devices can I use KonnectMi on?
KonnectMi is web browser-based and can be used on PCs, tablets, and mobile devices.
Which languages does KonnectMi support?
KonnectMi supports multiple languages, and additional languages may be added over time.
Do I need an account to use KonnectMi?
Yes. An account is required to use KonnectMi’s main features and manage your information.
Can I update my account information?
Yes. You can update your account information in the Settings menu.
Can I delete my account?
Yes. You can request account deletion through the Settings menu or by emailing Customer Support at info@newnop.com.
Are AI-generated results always accurate?
No. AI-generated results are for reference only, and their accuracy or completeness is not guaranteed.
What should I do if I cannot log in?
First, check your password, clear your browser cache, or try resetting your password.
What should I do if a feature is not working properly?
Refresh the page, clear your browser cache, and try again. If the issue continues, contact Customer Support.
What should I do if information is displayed incorrectly?
Check whether the information can be updated in the app. If it is still incorrect, contact Customer Support with a screenshot.
What should I do if the service is slow or unresponsive?
Check your internet connection, refresh the page, and try again. If the issue continues, contact Customer Support.
How can I report a bug or technical issue?
Please email info@newnop.com with a description of the issue and a screenshot.
How can I contact customer support?
Contact Customer Support at info@newnop.com.
What information should I provide when reporting an issue?
Include a description of the issue, the steps that caused it, your device and browser, and a screenshot if possible.